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1.
The politics of quality in the public sector : the management of change

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : Routledge, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11P7695p] (2).

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2.
Deregulating the public service : can government be improved?

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Washington : The Brookings Institution, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11D4315d] (1). Items available for reference: Biblioteca Graciliano Ramos [Call number: 1.11D4315d] (1).

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3.
Innovations and good practices in single-window service

by BENT, Stephen | KERNAGHAN, Kenneth | MARSON, D. Brian.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Ottawa : Canadian Centre for Management Development, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.24B475i] (1).

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4.
Collaboration in publics services : the challenge for evaluation

by Jenkins, Bill | Leeuw, Frans | Mayne, Jonh.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Piscataway : Transaction, 2003Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 658.4063 C6971c] (1).

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5.
The tides of reform : making government work, 1945-1995

by LIGHT, Paul Charles.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New Haven : Yale University, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11L7232t] (1).

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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